Legal & Policies

Agreement to Our Legal Terms

These Terms of Service ("Terms" or "Legal Terms") are a legally binding agreement between you ("User," "you," or "your"), whether personally or on behalf of an entity, and Hayyoh LLC, a Wyoming limited liability company doing business as hayyoh ("Company," "we," "us," or "our"), concerning your access to and use of the hayyoh platform, including the website at https://hayyoh.com, any associated mobile-optimized web experience, and all related services, features, and functionality (collectively, the "Services").

hayyoh is a peer-to-peer rental marketplace that enables users in local communities to list, discover, and arrange the short-term rental of physical items, as well as coordinate participation in related activities. hayyoh does not own, control, or provide the items listed on the platform and is not a party to agreements or arrangements entered into between users. All transactions, interactions, and arrangements occur directly between users.

You can contact us by email at support@hayyoh.com, or by mail at 30 N Gould St, Ste N, Sheridan, WY 82801, United States.

By accessing the Services, you confirm that you have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services. Changes to these Terms will become effective seven (7) days after notice is given, except if the changes apply to security updates, bug fixes, court orders, or changes necessary to prevent fraud, abuse, safety risks, or legal exposure, in which case the changes will be effective immediately. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. Platform Role & Marketplace Disclaimer

hayyoh is a technology platform that enables peer-to-peer rental transactions between independent users ("Owners" and "Renters"). hayyoh is not a party to any rental transaction between users. hayyoh does not own, possess, control, offer, manage, inspect, sell, provide, or deliver any items or activities listed or arranged by users.

All rental agreements are exclusively between the Owner and the Renter. hayyoh's role is limited to providing the technology infrastructure, payment processing facilitation, communication tools, and community features that enable users to connect and transact.

hayyoh does not verify the quality, safety, legality, or suitability of any listed item. hayyoh does not supervise, direct, control, or guarantee the conduct, identity, qualifications, safety, legality, or suitability of any user. Users transact at their own risk and are solely responsible for evaluating the items and users they engage with.

2. Eligibility & User Registration

By using the Services, you represent and warrant that:

• You are at least 18 years of age;
• All registration information you submit is true, accurate, current, and complete;
• You will maintain the accuracy of such information and promptly update it as necessary;
• You have the legal capacity to enter into these Terms;
• You will not access the Services through automated or non-human means, whether through bots, scripts, or otherwise;
• You will not use the Services for any illegal or unauthorized purpose;
• Your use of the Services will not violate any applicable law or regulation.

You may be required to register and create an account to use the Services. You agree to keep your password confidential and are responsible for all activity under your account. We reserve the right to remove, reclaim, or change a username if we determine, in our sole discretion, that it is inappropriate, obscene, or otherwise objectionable.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

3. Intellectual Property Rights

Our intellectual property. We are the owner or licensee of all intellectual property rights in the Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services and view the Content solely for your personal, non-commercial use (except that Owners may use the Services to earn rental income as contemplated by the platform's features).

No part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

Copyright infringement. We respect the intellectual property rights of others. If you believe that any material on the Services infringes your copyright, please refer to Section 17 (DMCA Notice & Policy).

4. User Content & Contributions

The Services may allow you to create, submit, post, display, transmit, or distribute content and materials, including text, photographs, listings, reviews, comments, messages, and community posts on The Wave (collectively, "Contributions"). Contributions may be viewable by other users and through third-party websites.

When you create or make available any Contributions, you represent and warrant that:

• Your Contributions do not infringe the intellectual property rights, privacy rights, or other rights of any third party;
• You are the creator and owner of, or have the necessary licenses and rights to use and authorize use of, your Contributions;
• You have the consent of any identifiable individuals in your Contributions;
• Your Contributions are not false, inaccurate, or misleading;
• Your Contributions are not unsolicited advertising, spam, or promotional materials;
• Your Contributions are not obscene, harassing, libelous, threatening, or otherwise objectionable;
• Your Contributions do not violate any applicable law, regulation, or rule;
• Your Contributions do not violate the privacy or publicity rights of any third party;
• Your Contributions do not violate any law concerning the protection of minors;
• Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or disability.

You are solely responsible for your Contributions. Any violation of the foregoing may result in termination or suspension of your rights to use the Services.

5. Content License

You retain ownership of all Contributions you submit. By posting Contributions, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, distribute, display, and create derivative works of your Contributions for the purpose of operating, promoting, and improving the hayyoh platform, including in marketing materials, social media, and promotional content.

This license survives termination of your account with respect to any Contributions that were shared publicly or incorporated into platform features prior to termination.

We do not assert any ownership over your Contributions. You are solely responsible for your Contributions and expressly agree to hold us harmless from any claims or legal action related to your Contributions.

We have the right, in our sole discretion, to edit, redact, remove, or re-categorize any Contributions at any time and for any reason, including through automated content moderation systems, without notice. We have no obligation to monitor your Contributions.

6. Listings & Item Descriptions

hayyoh is a peer-to-peer rental marketplace. All items listed on the platform are posted by independent users, not by hayyoh. hayyoh does not own, inspect, verify, or guarantee any item listed on the platform.

Listing descriptions, photographs, pricing, and availability information are provided solely by the listing user. hayyoh makes no representations or warranties regarding the accuracy, completeness, condition, safety, legality, or availability of any listed item. Users are solely responsible for evaluating listings and items before entering into any rental transaction.

7. Purchases, Payments & Fees

hayyoh facilitates payment processing through Stripe, Inc. ("Payment Processor"). We accept Visa, Mastercard, American Express, and Discover. All payments are in US dollars.

By using the Services, you agree to the following payment terms:

• Renters are charged the listed daily rental price plus a platform service fee of 10% (minimum $2.00) at the time of booking.
• Owners receive rental proceeds minus payment processing fees. Owners must connect a bank account or debit card through Stripe Connect to receive payouts.
• Rental payments are held by hayyoh's platform Stripe account during the rental period and for a post-rental damage review window. After the damage review window closes without a filed dispute, funds are transferred to the Owner's connected Stripe account.
• hayyoh reserves the right to withhold, delay, or reverse transfers in the event of a dispute, suspected fraud, violation of these Terms, or as required by law.
• Owners are solely responsible for any tax obligations arising from rental income. hayyoh will issue IRS Form 1099-K to Owners who meet the applicable reporting thresholds as required by law.

You agree to provide current, complete, and accurate payment and account information and to promptly update such information as necessary. We reserve the right to correct any errors in pricing, even if we have already requested or received payment. We reserve the right to refuse any transaction placed through the Services.

8. Refunds & Cancellations

Refunds and cancellations are handled in accordance with hayyoh's booking and cancellation policies as communicated through the platform. Platform service fees (10% of the rental price, minimum $2.00) are non-refundable except at hayyoh's sole discretion.

Rental payments may be withheld, delayed, or reversed in the event of a dispute, suspected fraud, or violation of these Terms. hayyoh reserves the right to modify its refund and cancellation policies at any time.

9. Item Damage, Loss & Disputes Between Users

All rental transactions are between the Owner and the Renter. hayyoh is not responsible for any damage to, loss of, theft of, or depreciation of any item rented through the platform.

• Owners are solely responsible for assessing the condition of their items before and after each rental, and for communicating any damage concerns to the Renter and to hayyoh within the post-rental damage review window.
• Renters are responsible for returning items in the same condition as received, ordinary wear and tear excepted, and are liable to the Owner for any damage or loss occurring during the rental period.
• hayyoh may, at its sole discretion, attempt to mediate disputes between Owners and Renters, but is under no obligation to do so. Any mediation is informal, non-binding, and does not constitute legal advice or an adjudication of fault.
• hayyoh does not provide insurance, damage protection, or guarantees of any kind for items listed on the platform.
• hayyoh reserves the right to suspend, restrict, or terminate accounts of users involved in disputes, regardless of fault determination.

10. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to:

• Systematically retrieve data from the Services to create a collection, compilation, database, or directory without written permission;
• Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information;
• Circumvent, disable, or interfere with security-related features of the Services;
• Disparage, tarnish, or otherwise harm us and/or the Services;
• Use information obtained from the Services to harass, abuse, or harm another person;
• Make improper use of our support services or submit false reports of abuse or misconduct;
• Use the Services in a manner inconsistent with any applicable laws or regulations;
• Upload or transmit viruses, Trojan horses, or other harmful material;
• Engage in any automated use of the system, including using scripts, bots, scrapers, or similar tools;
• Delete any copyright or proprietary rights notice from the Content;
• Attempt to impersonate another user or person;
• Interfere with, disrupt, or create an undue burden on the Services or connected networks;
• Harass, annoy, intimidate, or threaten any of our employees or agents;
• Attempt to bypass any measures designed to prevent or restrict access to the Services;
• Copy or adapt the Services' software;
• Decipher, decompile, disassemble, or reverse engineer any software comprising the Services (except as permitted by applicable law);
• Make any unauthorized use of the Services, including collecting user information for sending unsolicited communications;
• Use the Services to compete with us or for any unauthorized commercial enterprise;
• Sell or otherwise transfer your profile or account;
• List items that you do not own or do not have the legal right to rent;
• Use the platform to arrange transactions outside the Services to avoid applicable fees, rules, or protections;
• Use the Services to promote, facilitate, or engage in unlawful, harmful, abusive, or exploitative conduct;
• Create duplicate or fraudulent accounts or circumvent identity verification;
• Manipulate reviews, ratings, or community features.

Objectionable content and abusive users. hayyoh has zero tolerance for objectionable content or abusive behavior. You may not post listings, Wave posts, messages, reviews or profile content that is unlawful, hateful, harassing, sexually explicit, fraudulent or otherwise objectionable. Any user can report content or a person, and can block another user; blocked users can't message you, book with you or reply to your posts, and their content is hidden from you. We review reports within 24 hours, remove content that breaks these Terms, and may suspend or remove accounts that post it. Violations may result in immediate suspension or termination of your account without notice.

11. Prohibited Items

Users may not list, offer, rent, or facilitate the rental of any of the following through hayyoh:

• Items that are illegal to own, possess, rent, or transfer under federal, state, or local law;
• Weapons, firearms, ammunition, explosives, or related accessories;
• Controlled substances, drug paraphernalia, or items primarily associated with illegal drug use;
• Stolen property or items the user does not have the legal right to rent;
• Items subject to active recalls by the manufacturer or a government agency;
• Motor vehicles, watercraft, or aircraft (unless specifically authorized by hayyoh in writing);
• Hazardous materials, recalled or defective products, or counterfeit goods;
• Child or baby safety products, including but not limited to car seats, booster seats, cribs, bassinets, infant sleep products, strollers, and carriers;
• Ingestible products, alcohol, tobacco, or nicotine products;
• Any item intended to be used for illegal activity.

hayyoh does not guarantee that all prohibited or unauthorized items will be identified or removed. hayyoh disclaims all liability for any injury, damage, or loss arising from prohibited items, including where such items were not detected or removed.

12. Guidelines for Reviews

When posting a review, you must comply with the following: (1) you should have firsthand experience with the person or item being reviewed; (2) your reviews must not contain offensive, abusive, racist, or hateful language; (3) your reviews must not contain discriminatory references; (4) your reviews must not reference illegal activity; (5) you must not be affiliated with competitors if posting negative reviews; (6) you may not post false or misleading statements; and (7) you may not organize campaigns encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions. We do not assume liability for any review or for any claims resulting from any review.

13. SMS Text Messaging

By opting into hayyoh notifications, you expressly consent to receive text messages (SMS) to your mobile number. Messages may include account alerts, booking confirmations, rental reminders, and responses to inquiries.

Opting Out: Reply STOP to any message to stop receiving SMS messages. After opting out, you will no longer receive SMS messages unless you sign up again.

Message and Data Rates: Message and data rates may apply as determined by your carrier. Carriers are not liable for delayed or undelivered messages.

Support: Reply HELP for assistance, or email support@hayyoh.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Each phone number may only be associated with one hayyoh account. Your phone number is verified through a third-party communications provider (currently Twilio).

14. Third-Party Websites & Content

The Services may contain links to third-party websites and content that are not investigated, monitored, or checked by us. We are not responsible for any third-party websites or content, including their accuracy, privacy practices, or policies. If you access third-party websites, you do so at your own risk. You agree to hold us harmless from any losses resulting from your use of third-party websites or content.

15. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms; (2) take appropriate legal action against anyone who violates these Terms; (3) refuse, restrict, limit, or disable any Contributions or access; (4) remove files and content that are excessive or burdensome; and (5) otherwise manage the Services to protect our rights and property.

The Company reserves the right, in its sole discretion, to remove, restrict, or disable access to any content, listing, or account, and to suspend or terminate any user, at any time and for any reason. The Company is not obligated to monitor, screen, or review user activity, listings, or communications.

16. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

The Services are hosted in the United States. If you access the Services from another region with different data protection laws, your continued use constitutes consent to have your data transferred to and processed in the United States.

17. DMCA Notice & Policy

We respect intellectual property rights. If you believe any material on the Services infringes your copyright, please send a Notification to our Designated Copyright Agent that meets the requirements of DMCA 17 U.S.C. § 512(c)(3), including:

1. A physical or electronic signature of the copyright owner or authorized agent;
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the material to be removed, with information sufficient to locate it;
4. Contact information for the complaining party;
5. A good faith statement that the use is not authorized;
6. A statement under penalty of perjury that the information is accurate and the complaining party is authorized to act.

Counter Notification: If you believe your content was removed by mistake, you may submit a Counter Notification including: identification of the removed material, consent to jurisdiction, acceptance of service of process, your contact information, a good faith belief statement under penalty of perjury, and your signature.

Designated Copyright Agent: Hayyoh LLC, Attn: Copyright Agent, 30 N Gould St, Ste N, Sheridan, WY 82801. Email: dmca@hayyoh.com

18. No Insurance Coverage

Unless expressly stated otherwise, hayyoh does not provide insurance coverage for users, listings, items, or transactions conducted through the Services. Users are solely responsible for obtaining any insurance they deem necessary for items they list or rent.

19. Assumption of Risk

USERS ACKNOWLEDGE AND AGREE THAT THE USE OF ITEMS OBTAINED THROUGH THE SERVICES, PARTICIPATION IN ACTIVITIES, AND IN-PERSON INTERACTIONS WITH OTHER USERS INVOLVE INHERENT AND SIGNIFICANT RISKS, INCLUDING BODILY INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, THEFT, AND OTHER HARM. USERS VOLUNTARILY AND EXPRESSLY ASSUME ALL SUCH RISKS, WHETHER KNOWN OR UNKNOWN, FORESEEABLE OR UNFORESEEABLE, ARISING FROM OR RELATED TO THEIR USE OF THE SERVICES, USE OR MISUSE OF ANY ITEM, PARTICIPATION IN ANY ACTIVITY, AND INTERACTIONS WITH OTHER USERS.

You acknowledge that hayyoh's identity verification process reduces but does not eliminate the risk of interacting with fraudulent or malicious users. You agree to exercise your own judgment and due diligence when evaluating items, listings, and other users.

20. Off-Platform Interactions

hayyoh does not control, supervise, or assume responsibility for any interactions, communications, agreements, transactions, or activities between users that occur outside of the Services, including those arising from connections first made through the Services. To the fullest extent permitted by law, hayyoh disclaims liability for any injury, damage, loss, or other harm arising from off-platform interactions between users.

21. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND ASSUME NO LIABILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE SERVICES; (3) UNAUTHORIZED ACCESS TO OUR SERVERS OR YOUR PERSONAL OR FINANCIAL INFORMATION; (4) INTERRUPTION OR CESSATION OF THE SERVICES; (5) VIRUSES OR HARMFUL COMPONENTS TRANSMITTED THROUGH THE SERVICES; OR (6) ERRORS OR OMISSIONS IN ANY CONTENT.

HAYYOH DOES NOT GUARANTEE THE QUALITY, SAFETY, LEGALITY, OR AVAILABILITY OF ANY ITEMS OR SERVICES LISTED BY USERS AND IS NOT RESPONSIBLE FOR THE ACTIONS, OMISSIONS, OR CONDUCT OF ANY USER.

22. Limitation of Liability

IN NO EVENT WILL HAYYOH LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $100.00 USD.

CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

23. Indemnification

You agree to defend, indemnify, and hold harmless Hayyoh LLC, its officers, directors, members, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your Contributions or User Content;
• Your use of the Services or participation in any rental transaction;
• Your breach of these Terms or any applicable law;
• Your violation of the rights of any third party, including other users;
• Any harmful act toward any other user;
• Any dispute between you and another user;
• Any damage to, loss of, or theft of items during a rental transaction in which you are a party;
• Any tax liability arising from your use of the Services as an Owner;
• Your listings, items, activities, or interactions with other users.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims.

24. Dispute Resolution

24.1 Informal Negotiations

To expedite resolution and control costs, the parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations begin upon written notice from one party to the other.

24.2 Binding Arbitration

If the parties cannot resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

The arbitration shall be commenced and conducted under the Streamlined Arbitration Rules and Procedures of JAMS. If you initiate arbitration and your total claims are $10,000 or less, hayyoh will pay all JAMS filing, administration, and arbitrator fees. For claims exceeding $10,000, fees will be allocated pursuant to JAMS rules. Each party bears its own attorneys' fees unless the arbitrator determines that a party's claim or defense was frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

The arbitration shall be conducted by a single arbitrator in San Diego County, California, or at another mutually agreed location, or via videoconference. The arbitrator shall apply California substantive law. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

If for any reason a Dispute proceeds in court rather than arbitration, it shall be commenced in the state or federal courts located in San Diego County, California, and the parties consent to personal jurisdiction in such courts.

24.3 Class Action Waiver

YOU AND HAYYOH AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

24.4 Statute of Limitations

To the maximum extent permitted by applicable law, no Dispute shall be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, the Dispute shall be decided by a court of competent jurisdiction in San Diego County, California.

24.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to Hayyoh LLC at support@hayyoh.com within 30 days of first accepting these Terms. If you opt out, you and hayyoh agree to submit to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.

24.6 Exceptions

The following Disputes are not subject to the above arbitration provisions: (a) Disputes seeking to enforce or protect intellectual property rights; (b) Disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.

25. Term & Termination

These Terms remain in full force and effect while you use the Services. WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT IN THESE TERMS OR ANY APPLICABLE LAW.

We may terminate your account and delete your content at any time, without warning. If we terminate or suspend your account, you are prohibited from registering a new account under your name, a fake name, or the name of any third party.

Upon termination, your right to access and use hayyoh ceases immediately. Any pending payouts may be held for up to 180 days to resolve outstanding disputes, chargebacks, or refund claims. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

26. Modifications & Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We also reserve the right to modify or discontinue all or part of the Services without notice. We will not be liable for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems resulting in interruptions, delays, or errors. You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access the Services during any downtime.

27. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Subject to the arbitration agreement in Section 24, any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in San Diego County, California, and you consent to the personal jurisdiction of such courts.

28. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing platform performance and your usage. Although we perform regular backups, you are solely responsible for all data you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability for any loss or corruption of such data.

29. Electronic Communications

By using the Services, sending us emails, and completing online forms, you consent to receive electronic communications. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.

YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED VIA THE SERVICES.

30. California Users & Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

31. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time, without prior notice.

32. Miscellaneous

Entire Agreement. These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us.

Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

Severability. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of the remaining provisions.

Assignment. We may assign any or all of our rights and obligations to others at any time. You may not assign or transfer these Terms without our prior written consent.

No Agency. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or your use of the Services.

Force Majeure. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

Construction. These Terms will not be construed against us by virtue of having drafted them. You waive any defenses based on the electronic form of these Terms.

33. Contact Us

To resolve a complaint or receive further information regarding use of the Services, please contact us at:

Hayyoh LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: support@hayyoh.com